Cancellation Policy

If you have to cancel your place on a course after paying the deposit or fees, please email rory@permakai.nz as soon as possible.
In the case of cancellation before
the start of a course, all fees paid can be credited towards a future course, or can be credited towards another person’s course fees, as nominated by you. If you prefer a refund, the following applies:

  • Cancelling your place more than 2 weeks before the course = refund of fees paid less the deposit
  • Cancelling less than 2 weeks before the course = no refund, but credit for the total paid towards a future course

If for any reason a course is cancelled by Permakai, 100% refund of money paid will be  made, or you can choose to receive credit to be used towards a future course.

The deposit or the full fee will confirm your place; however, if you pay a deposit, the outstanding fees will be required at least 2 weeks before the course start date.